Saturday, June 21, 2008

My Dog Has Better Healthcare!

I got the most bizarre phone call last night. I was shocked and pleased by it at the same time. Then I got sad. Let me explain...

Remember in my last post when I mentioned that I dealt with a medical emergency for Ella? It turned out not be an emergency, but of course I didn't know that at the time. To deal with it, I went to the pet emergency room at Angell Memorial Medical Center, one of the largest and best animal hospitals in the Northeast.

First of all, let me say that I have never been in a human ER this nice. It was a wide open space, with plenty of comfortable seating, a well-stocked vending machine area with hot and cold food choices, plenty of water fountains, and everyone was friendly and patient. I waited at most 20 minutes to see someone. All the vets had their own laptops as well as pagers that allowed them to connect with everyone else in the hospital and update patients' files in real time. Amazing!

When we checked in, I had to fill out a form that asked for Ella's real vet's name, so I provided it. Last night I got a call from her vet saying that the hospital had called to report that Ella had been there. The vet was just calling to "follow up."

Can you believe it? It's always been my responsibility to contact my primary care physician when I've been in the ER. And never have I received a "follow up" call...again, my responsibility.

Why is it, in the richest country in the world, my dog has better health care than I do? And why am I still grateful for what I've got?


Anonymous said...

your dog has better health care because you took her to "one of th ebest animal medical centers". Poor dogs still get shitty care. For dogs and humans, money talks...
(glad Ella is better!)
xxx Vaslav

L. Britt said...

Wise words, Vaslav. I had forgotten about the money part. Thank you for the reminder.